A Paytm spokesperson attributed the outage to challenges the company is facing with sudden jump in number of users and associated traffic.
Users of e-payments company Paytm on Tuesday faced difficulties in transacting through the app which the company said was due to some “technical” error.
When contacted, a Paytm spokesperson attributed the outage to challenges the company is facing with sudden jump in number of users and associated traffic.
The spokesperson said that Paytm has added 20 million new users in last 40 days taking the total number of registered users with us to 170 million.
At the evening peak hour today, we witnessed three times the traffic of the last peak that we handled. As we continue to route the traffic to new servers and install additional capacity, certain customers are facing the time out,” the spokesperson said.
Users of PayTm took to social media to complain about the about service outage. A screen shot posted on social media networks displayed, “We are fixing something. Be right back.” A Twitteratti posted that he has been getting the message since last two hours.
Another twitter account holder in name of Vivek Anand said “#DemonetizationDisaster guess what #Paytm offline right now wish I had some cash now Could happen to anyone anywhere anytime any application”.
Source by indianexpress….